This Privacy Policy explains what Nethera collects, why it is used, and how long it is kept. Nethera deploys applications to machines you control and routes public HTTPS traffic to those machines. Nethera does not host your application data.
1. Information we collect
Nethera collects account information such as your email address, name, authentication provider, session metadata, and workspace membership.
Nethera collects workspace information such as workspace name, plan, roles, invites, billing status, and usage limits.
Nethera collects machine and endpoint metadata needed to operate the service. This may include machine names, region, agent version, operating system and architecture, last check-in time, management status, endpoint hostnames, endpoint auth mode, custom domain status, deployment status, and bandwidth usage.
Nethera collects billing information through payment processors such as Stripe. Nethera does not store full payment card numbers.
Nethera collects operational logs and security records such as API requests, agent polling, route sync events, error messages, and administrative actions needed to operate and protect the service.
2. Information we do not intentionally collect
Nethera does not intentionally collect your application databases, user application files, model files, container volumes, or hosted application content. Those remain on your machines or in services you choose.
Nethera does not intentionally persist application logs for the MVP log streaming feature. Logs may pass through Nethera temporarily while you request a live stream.
3. Why we use information
Nethera uses information to create and secure accounts, manage workspaces, pair machines, deploy applications, route endpoints, enforce authentication and plan limits, measure bandwidth, send operational emails, process billing, troubleshoot failures, prevent abuse, and improve the product.
4. Third-party processors
Nethera may use third-party providers for hosting, infrastructure, analytics, email delivery, authentication, DNS, payments, and support. Current or expected processors include providers such as AWS, Cloudflare, Stripe, Google, GitHub, and a transactional email provider. This list may change as the service evolves.
5. Data retention
Nethera keeps account, workspace, billing, machine, endpoint, and deployment metadata while your account or workspace is active and for a reasonable period afterward for security, compliance, debugging, billing, and abuse-prevention purposes.
Some operational logs may be kept for shorter periods. Some billing records may be kept longer where required for tax, accounting, or legal reasons.
6. Your rights and choices
You may request access to, correction of, or deletion of your personal information, subject to legal, billing, security, and operational requirements. You can also deregister machines, delete secrets, revoke tokens, and stop using the service.
7. Security
Nethera uses technical and organisational measures intended to protect account, workspace, secret, and routing data. No service can guarantee perfect security. You are responsible for securing your own machines, deployed applications, endpoint authentication choices, and third-party credentials.
8. Contact
Questions or requests about privacy can be sent to: [privacy contact email].